Company Information
C A S T E L L O*Â
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In Checkout enter the Promo Code for an additional 10% at any time even during a Store Sale
Company Contact:
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Phone:
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​T: +1-540-650-1935
Locations:
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CASTELLO - USA: IRS 65-1209135
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CASTELLO - CANADA: GST 72522215RT0001
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CASTELLO 1935 -ITALY: VAT IT09548480962
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CASTELLO Trademark Registration: 98257519
Brand Payments:
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HOME:
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Credit Cards - Store Processed
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Manual: Accounting@CASTELLO1935.com
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HOTEL:
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Credit Cards: N/A​
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ACH: Limit $25,000
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Wire Transfer No Limit
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DESIGN:
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Credit Cards: N/A​
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ACH: Limit $25,000
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Wire Transfer No Limit
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OUTLET
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Credit Cards - Store Processed​
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Brand Returns:
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HOME:
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Stock Items Permitted
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Made-To-Order Defect
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Custom Made No Returns
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HOTEL:
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Custom Made No Returns​
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DESIGN:
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Custom Made No Returns​
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OUTLET:
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No Returns Final Sale​
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Brand Delivery:
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HOME: FOB Destination
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HOTEL: FOB Warehouse
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DESIGN: FOB Factory
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OUTLET: FOB Shop
Order Processing
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HOME:
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Stock Items: 1-2 Weeks
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Made-To-Order: 3-4 Weeks
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Custom Made: 4-6 Weeks
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Bespoke Custom: 8-10 Weeks
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HOTEL:
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6-8 Weeks​
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DESIGN:
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10-12 Weeks​
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OUTLET:
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2 Days​
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Private Label General Costing USD
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Each project is unique and so are the price points
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One-Off Custom Sample: $2,500 USD
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Custom Made Sample: $5,000 USD
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Sample Charge, applied to Initial Order
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Custom Made Collection Samples: $10,000 USD
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Sample Charge, applied to Initial Order
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Minimum Order Deposit: $25,000 USD
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Samples Provided for Approval before Production
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​R&D for New Innovated Products: Cost & Feasibility to be Evaluated